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It help desk

Web Help Desk - Windows Server Install 8.4.6.10

Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.

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  • License: Shareware
  • Language: English
  • Release: 2008-06-04
  • Size: 76 Mb
  • Cost: Free



ExDeskMenu 1.7

ExDeskMenu Enables your desktop icons have menu effect just like moving your StartMenu to desktop. It can improve your desktop efficiently and keep your desktop clean.

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  • License: Shareware
  • Language: English
  • Release: 2009-06-28
  • Size: 689 Kb
  • Cost: 39.95 $



Help Desk Authority (formerly BridgeTrak) 8.1 Build 221

Comprehensive trouble ticket tracking software for IT and/or customer support desks. User-friendly interface offers customizable screens, custom/required fields, knowledgebase, scrolling message bar, reports, queries, product and contract tracking, etc. Expansion modules for customer self-help via the Web, auto issue escalation, asset inventory/managment, advanced data searches, Active Directory sync, email to ticket conversion. iPhone client too

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  • License: Demo
  • Language: English
  • Release: 2009-05-28
  • Size: 55 Mb
  • Cost: 995.00 $

Public Folder HelpDesk 11.3

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web, manually or automatically. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Access, SQL Server or SQL Azure database. Closed tickets can be searched and re-created in Outlook if needed. E-mail history. FAQ answers. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products.

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  • License: Shareware
  • Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
  • Release: 2011-07-22
  • Size: 23 Mb
  • Cost: 1800.00 $

DataTrack System 3.5 3.5.9800.0

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

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  • License: Commercial
  • Language: English
  • Release: 2011-03-31
  • Size: 14 Mb
  • Cost: 349.99 $

Public Folder HelpDesk for Outlook 10.1

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

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  • License: Shareware
  • Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
  • Release: 2009-03-12
  • Size: 10 Mb
  • Cost: 1400.00 $

Public Folder HelpDesk for Outlook 10.0

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.

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  • License: Shareware
  • Language: English, Czech, Danish, Finnish, French, German, Greek, Italian, Polish, Portuguese, Spanish, Swedish, Turkish
  • Release: 2008-09-16
  • Size: 8 Mb
  • Cost: 1150.00 $

Web Help Desk Software for Windows 9.1.10

The Web Help Desk software solution offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

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  • License: Shareware
  • Language: English
  • Release: 2008-11-04
  • Size: 79 Mb
  • Cost: Free

Help Desk-99 4.0.165

Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.

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  • License: Shareware
  • Language: English
  • Release: 2007-01-10
  • Size: 4 Mb
  • Cost: 180.00 $

ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

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  • License: Freeware
  • Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
  • Release: 2008-11-12
  • Size: 43 Mb
  • Cost: Free

ManageEngine ServiceDesk Plus 8

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

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  • License: Freeware
  • Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
  • Release: 2010-10-25
  • Size: 44 Mb
  • Cost: Free

HelpBox 3.6

HelpBox is a 100% web based helpdesk solution that assists in managing all incoming service requests and support calls. This helps companies resolve problems faster. HelpBox expedites workflows by improving communication and efficiency in regards to client and internal technical support. Since HelpBox is fully configurable and customisable that uses "drag n drop" technology for easy design.

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  • License: Shareware
  • Language: English
  • Release: 2007-04-12
  • Size: 62 Mb
  • Cost: 695.00 $

Help Desk for IIS 2.2

Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as ISAPI extension for Microsoft Internet Information Services. You don't need any additional software for your customers or technicians except web browser. Open support requests via login or send an email to create a support ticket.

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  • License: Shareware
  • Language: English
  • Release: 2010-12-29
  • Size: 8 Mb
  • Cost: 199.00 $

Adventnet ManageEngine ServiceDesk Plus 7.5

ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus has a ITIL ready version which gives you the ability to improve productivity of your IT Service team and keep your end-users happy.

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  • License: Freeware
  • Language: English, Chinese, ChineseSimplified, ChineseTraditional, Danish, Dutch, Finnish, French, German, Hebrew, Hungarian, Irish, Italian, Japanese, Norwegian, Polish, Portuguese, Russian, Serbian, Spanish, Swedish, Vietnamese
  • Release: 2008-11-28
  • Size: 36 Mb
  • Cost: Free

Polar Help Desk Free 4.1

Polar Help Desk Free is fully featured help desk software with one named license free of charge. You can use it commercially to support your clients (unlimited number of clients). No trial period expiration, no additional fees, no obligations and no forms to fill out. Its features like incident management, knowledge base, email integration, reports and user friendly interface - helps you manage your support department.

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  • License: Freeware
  • Language: English
  • Release: 2007-02-19
  • Size: 9 Mb
  • Cost: Free

Polar Help Desk 4.1

Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.

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  • License: Commercial
  • Language: English
  • Release: 2006-03-30
  • Size: 6 Mb
  • Cost: 200.00 $

ReadyDesk 5.5

Web based Call Tracking and Help Desk software that helps companies streamline their support processes and provide their customers a higher level of service. Features include automated assignments and notifications, automated e-mail alerts, user customizable interfaces, customizable work flows, live support chat, creation of tickets from incoming e-mails, knowledge base, advanced administration console, report builder, Remote Desktop and more.

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  • License: Demo
  • Language: English
  • Release: 2006-12-22
  • Size: 4 Mb
  • Cost: 199.95 $

DataTrack System 3.0.7794.7

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

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  • License: Commercial
  • Language: English
  • Release: 2009-08-07
  • Size: 11 Mb
  • Cost: 389.99 $

Web Help Desk Software for Windows 10.0.18.3

The Web Help Desk software for Windows offers an industry leading web-based help desk software feature set that allows you to dynamically assign, track and fulfill all of your technical support trouble tickets and customer service requests with ease, all through an intuitive web-based interface and 2-way email integration.

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  • License: Shareware
  • Language: English
  • Release: 2010-11-17
  • Size: 172 Mb
  • Cost: 0.01 $

Sinergia Help Desk 0.4.2

Sinergia is an open source, web based, help desk solution, developed in C# using version 3 of the .NET framework, and SQL Server database. Among the supported features are: Case Management, Case Type customization. Management Reports. Browsing cases. Querying cases history. Adding Case notes. Users management. Sinergia's business logic is implemented using Windows Workflow Foundation.

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  • License: Freeware
  • Language: English
  • Release: 2007-04-08
  • Size: 4 Mb
  • Cost: Free